Patient Information
Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form*.
Initial Examination
Your dentist will begin by reviewing your medical and dental history and completing a comprehensive dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening, and any necessary X-rays.
Treatment Plan
Your dentist will develop a long-term dental treatment plan for you based on your history and examination. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.
*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.*
Office FAQS
Read the FAQs to learn more about what to expect at Southwood Dental.
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Do you offer financing options?
Our dental office has financing options available. Contact us for more information.
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Does your clinic provide emergency services?
Yes, our Mill Woods dental clinic offers emergency dental care for when you need it and the unexpected occurs.
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Is your clinic accessible by public transportation?
Our Edmonton dental clinic is conveniently located and easily accessible via public transit.
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Is your clinic wheelchair accessible?
Yes, our clinic is wheelchair accessible so we can happily care for any patients in the Mill Woods area.
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What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations & Hours
- Free On-site Parking
- Quick Check-up Appointments
- Multiple Appointment Bookings for Families
- Short Wait Times
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What payment methods do you accept?
Our dental office accepts payment in the form of cash, cheques, and debit.
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Will you bill directly to my insurance company?
Our administrative team will bill your insurance provider directly to make the payment process as easy as possible for you.
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How can I book an appointment?
To book an appointment at Southwood Dental, please contact our office during our regular business hours.
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How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
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Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
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Do you provide services in any languages other than English?
Yes, our office is able to provide dental services in several languages including Spanish, French, Hindi, Malayalam, Tamil and Punjabi.
If you have a language preference, please advise us when booking your appointment. -
Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit.
Insurance & Financing
At Southwood Dental, we'll help you navigate our options for payment, insurance claims, and financing so you can focus on achieving your dental goals.
Direct Billing
We can direct bill your insurance company and our administrative team is happy to assist you in understanding your insurance plan better.
Payment Methods
The full treatment cost must be paid at the time of your appointment. We accept payment by cash, cheque or debit.
Financing
We want to make achieving your oral health goals more affordable. That's why we offer flexible financing and payment plan options.